Privacy Policy.

Last Updated: September 2026

1. Overview & Commitment

At ProLaunch Careers (“ProLaunch,” “we,” “our,” or “us”), operated by ProLaunch Group, we are dedicated to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal data when you visit our website (careers.prolaunchgroup.org), participate in our Career Grooming Camp (CGC), register for the ProLaunch Mentorship Initiative (PMI), use our CV Optimization tools, or contact our support team.

2. Information We Collect

We only collect information necessary to deliver high-quality career coaching, mentorship matchmaking, and community resources. The information we collect includes:

• Personal Contact Information: Full name, email address, WhatsApp/phone number, country, and timezone.
• Career Background & Profile: LinkedIn profile URL, current employment status, years of professional experience, target roles or industries, resumes/CVs, and portfolios submitted for review.
• Application & Mentorship Responses: Answers to question stages on our PMI Mentee or Mentor application forms, including support areas, mentoring goals, weekly availability, and volunteer consent statements.
• Communications: Any correspondence you send directly to our team via web forms, email, WhatsApp, or community channels.
• Technical & Usage Data: Anonymized analytical data, including IP address, browser type, device information, and pages visited to help us optimize website speed and usability.

3. How We Use Your Data

Your information is used strictly for legitimate career support and educational purposes:

• Mentorship Matchmaking (PMI): Evaluating mentee needs against mentor domain expertise, availability, and goals to foster successful mentorship pairings.
• Cohort Enrollment & Delivery (CGC): Reserving seats in upcoming cohorts, delivering live workshop invitations, sharing curriculum resources, and issuing completion credentials.
• Program Communications: Sending orientation updates, webinar reminders, calendar invites, and answering user inquiries.
• Service Improvement: Reviewing aggregate feedback and placement metrics to improve coaching outcomes for subsequent cohorts.

4. Data Sharing & Third-Party Services

We do not sell, rent, or trade your personal data to third parties. We only share information in the following limited circumstances:

• Matched Mentors & Mentees: When you enter the PMI program, we share necessary profile details (such as your name, target role, and LinkedIn URL) with your matched counterpart to conduct mentorship sessions.
• Trusted Service Providers: We utilize secure third-party infrastructure to process applications and host live sessions (e.g., Airtable for database records, Zapier for workflow automation, and email delivery platforms). These providers are bound by strict confidentiality and data protection agreements.
• Legal Obligations: If required by law, regulation, or court order to protect the safety and rights of ProLaunch, our community members, or the public.

5. Security & Data Retention

We implement industry-standard administrative, technical, and physical safeguards to prevent unauthorized access, alteration, or disclosure of your data. We retain your information only as long as necessary to fulfill the purposes outlined in this policy (e.g., for the duration of your active cohort or mentorship cycle, or as required for historical certification records). You may request the deletion of your personal records at any time.

6. Your Rights

Depending on your location, you have rights regarding your personal data, including:

• The right to access and receive a copy of the data we hold about you.
• The right to correct inaccurate or outdated information.
• The right to withdraw your consent to data processing.
• The right to request the permanent deletion of your application and profile from our databases.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our data team at:

ProLaunch Careers Data Team
Email: [email protected]
Website: careers.prolaunchgroup.org